The initial situation

With Gestinergie 4.0 from Groupe E, local authorities can provide a range of services via a central digital platform. An integrated wallet – a digital payment system – enables users to top up their credit and use it to pay for services cash-free. This includes waste collection.

To make this service available directly at the waste collection machines, the Gestinergie app was linked to PÖTTINGER’s falconic system.

The challenge

A digital payment system must work reliably in conjunction with the machines: customers must be registered, access authorisations updated and waste disposal transactions correctly accounted for. Changes to credit balances must also be reflected immediately.

The aim was to create a seamless process that integrates the existing Gestinergie application and largely automates day-to-day administration.

The solution

Gestinergie automatically creates customer records and their QR codes in the system via falconic’s API interface. Authorisation to use the machines is granted via the Gestinergie app and is transmitted to falconic.

When disposing of waste, customers identify themselves at the machine using a QR code or card. The usage data recorded is then transmitted to Gestinergie, where the corresponding amount is deducted from the balance in the digital wallet. In this way, machine usage, data collection and payment are directly integrated.

Credit balances and access authorisation are automatically synchronised

If the credit balance is no longer sufficient for further use, the associated QR code or card is automatically blocked. As soon as the wallet has been topped up sufficiently, access is automatically reactivated.

For users, the process remains simple: top up the balance, identify yourself at the machine and dispose of your waste. Operators benefit from credit-based access control without having to process individual blocks and unblocks.

Several thousand changes every day – fully automatically

During day-to-day operations, several thousand changes are implemented fully automatically in falconic every day. These include the creation of customer records and QR codes, as well as the updating of access rights.

The automated data exchange keeps both systems up to date and enables waste disposal to be processed in real time. This reduces manual work and simplifies administration, even with a large number of users.

Easily integrate existing payment systems

The partnership with Gestinergie demonstrates how external wallets can be seamlessly integrated into waste management via falconic. Operators can continue to use their existing customer applications and payment systems, whilst adding a direct connection to PÖTTINGER machines.

All data processed as part of the solution is hosted in Europe. In this way, falconic combines connected waste management technology with automated billing and ease of use in everyday life.